Responsibilities

*Please apply with your resume in English

Ghafari Associates is looking for IT OPERATIONS AND NETWORK SPECIALIST to join our ISTANBUL, TURKEY office.

The IT Operations and Network Specialist will apply skills and knowledge to maintain IT systems and support users of Ghafari Turkey office.

Essential Job Functions:

• Works with the US IT department to manage hardware and software, servers, emails, user accounts, and other information systems

• Provides user support (hardware and software) for all office locations, including remote work from home

• Monitors help desk ticket system, provides end user support, and file archiving and retrieving

• Works closely with users to lend support with application, printing, plotting and file errors

• Develops automated scripts for software configuration and deployment

• Configure phone and voicemail for employees

• Assists users and management in developing reports, tools and database configuration utilities

• Works with Practice Technology department on the selection, deployment, and management of CAD and BIM related technologies

• Responsible for configuration and administration of the network including WAN, LAN, WLAN, routers, switches, remote accessibility, security and VoIP infrastructure

• Administers Windows Servers (including Active Directory, file servers, virtualization, printers), network configurations, IP PBX, cameras, and card readers

• Configures DNS and FTP configurations

• Load/unload/upgrade system software/hardware as required

• Conducts IT sales and maintains IT inventory

• Maintains technical and administrative documentation

• Maintains IT standard operating procedures documentation

• Ensures corporate IT standards and electrical safety standards are met

• Conducts daily backup operations

• Assists in preventative maintenance of computers (hardware and software)

• Deploys team-oriented problem solving

• Performs other related duties as assigned

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Management Information Systems, Information Systems Engineering

• 5+ years progressive work experience in Information Technology

• Excellent written and verbal English

• Attention to detail

• Good problem-solving skills

• Clear, fluent, and concise oral and written communication skills

• Ability to multi-task

• Self-motivated, ability to work with minimal supervision

• Well organized, self-directed team player

• Polite and friendly

• Experience working in a multicultural environment

• Knowledge of Windows 10 & 11, Windows Server 2016 & 2019 & 2022 operating systems, Active Directory, MS Exchange server, MS SQL server, SharePoint, Fortinet firewall, Karel IP PBX, Autodesk and BIM applications, Bentley applications, Microsoft 365 applications (Word, Excel, Outlook, PowerPoint, Access, Project, Teams)

Overview

Since 1982, Ghafari Associates has taken a personal approach to highly technical projects in complex markets including: aviation, manufacturing, healthcare, retail, hospitality, K-12 and higher education. As a global team of engineers, architects, process designers, and consultants we blend insight with technological innovation helping clients elevate their efficiency, sustainability, and impact.

Continuously rated a Top Workplace to Work (https://topworkplaces.com/company/ghafari-associates-l-l/freep/) , Crain’s Cool Place to Work (https://www.crainsdetroit.com/cool) , and a Best and Brightest (https://www.ghafari.com/news-and-views/ghafari-is-a-best-and-brightest-company-in-detroit-chicago-west-michigan) company to work for in the US, Ghafari has made a name for itself through our culture, employee benefits, and portfolio of projects (https://www.ghafari.com/projects) .

Over a quarter of Ghafari employees have diverse identities that are championed by our growing approach to Diversity, Equity, and Inclusion. We provide flexible work environments allowing team members a schedule that benefits them, whether it is fully remote, hybrid or an in-office experience.

Through career mapping, Ghafari employees are encouraged to seek licensure, coached for knowledge growth, and provided opportunities for management and mentorship roles if interested. Our robust internship program recognizes undergraduate and graduate students from across the world, having an over 90% success rate of hiring our interns after graduation.

Join our team and work on forward-thinking projects all around the world. Ghafari’s global reach creates an environment where individuals can build professional relationships while building sustainable and cutting-edge facilities. Are you ready to take that leap? Apply now! (https://www.ghafari.com/join-the-team)

Ghafari Associates, LLC is an Equal Opportunity / Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability in order to use our online system to apply for a position at Ghafari Associates, LLC, you may apply for positions in the following ways:

Connect to our job portal (https://ghafari.jobs)

By fax at 313.436.8624; Attn: Human Resources

By mail at 17101 Michigan Avenue, Dearborn, MI 48126; Attn: Human Resources

In person at 17101 Michigan Avenue, Dearborn, MI 48126.

By email at hr@ghafari.com

If there are any questions or additional accommodations that are required, please contact 313.441.3000 for assistance.

It is Ghafari Associates, LLC’s policy not to discriminate in its employment and personnel practices because of a person’s race, color, creed, religion, sex, national origin, age, weight, height, marital, pregnancy or parental status, sexual orientation, gender identity, genetic information (including family medical history), political affiliation, military service, status as a qualified individual with a disability or a protected veteran, or any other classification protected by federal, state or local law or ordinance.

Working Options

In Office

Job ID 2023-2128

Job Location TR-Istanbul

Category Information Technology